Is ShelfSpace free?
Yes — the Visibility tier is free forever, for retailers and vendors alike. You see every credit you're owed, every overdue invoice, and every settlement, receive checks and settlement reports, upload data and sync Metrc, get verified, and ask ShelfiQ up to 25 questions a month about your own data. Automate — the paid tier — unlocks the tools that act on all of it, and it starts with a 30-day free trial.
What does Automate cost?
Retailers pay per billable location on a bulk-discount curve: $999 for one, $899 each at 2–3, $799 each at 4–9, and $749 each at 10 or more — one bundled tier, everything included. Vendors are banded by how many retailers they collect from: $499/mo for 1–16, $899 for 17–50, $1,499 for 51–150, and custom pricing ($3,000–5,000+) for 150–500+. ACH is included; mailed checks are $5 each.
I don't want to send my retailers to collections. Will this hurt the relationship?
That's exactly why it exists. The reminders go out on a steady, professional cadence in your name — not a collections agency's — and every one ends in a one-click Pay Now link. When a shop is genuinely short, you can offer a 0% installment plan instead of an ultimatum. You collect the money and keep the account.
Can I let a slow-paying retailer pay over time?
Yes. On Automate you can offer partial payments and 0% installment plans, so a retailer who can't clear the full balance today has a way to catch up — instead of the invoice aging into a write-off. You set the terms; the platform tracks every payment and keeps the reminders going until it's cleared.
Is there a free trial? What happens when it ends?
Automate is free for 30 days. We capture your payment method at trial start, and unless you cancel before day 30 the trial converts to a paid monthly subscription at the rate for your location count (retailers) or retailer reach (vendors). It auto-renews monthly, and you can cancel anytime from your account before it renews.
What's the ROI guarantee?
Run Automate for 90 days after your 30-day free trial. If it hasn't put more back in your account than you paid — recovered vendor credits and short-pays for retailers, collected receivables for vendors — we refund your subscription for that period. Because every credit, payment, and collection runs on the platform, we measure the return directly. There's no fine print to argue about.
Do I have to pay to see what I'm owed?
No. Seeing money you're owed, receiving payments, uploading data, getting verified, and reactive ShelfiQ are free forever. We only charge for the automation that acts on the pain — never for seeing it.
How does this work with my bookkeeper or accounting firm?
The platform runs AP — invoice processing, three-way matching, per-vendor payment terms, vendor payments, credit recovery. ShelfiQ handles first-line vendor email; your AP person handles the judgment calls. Your bookkeeper keeps month-end close, reconciliations, payroll, financial statements, tax prep, and 280E compliance. Automate syncs to QuickBooks in real time, so your bookkeeper sees clean entries and closes faster. More for firms →